Resume · Senior · Scope and ownership
Operations Manager → Regional Operations
A duty-led CV rewritten so twelve years of site leadership reads at regional level: scope first, then measurable ownership.
Before — duty list
- Responsible for the day-to-day running of the depot.
- Managed staff rotas, health and safety, and stock control.
- Attended weekly management meetings and reported to the Operations Director.
- Helped improve efficiency across the site.
After — positioned for the next level
- Operations leader accountable for a 140-person depot and a £24m service P&L, reporting to the Operations Director.
- Rebuilt shift planning and stock discipline, holding service levels through a 30% volume increase without additional headcount.
- Led the site through two external audits with no major findings, and wrote the standard adopted across three sister depots.
- Trusted by the regional team to stabilise underperforming sites during peak season.
What changed and why
- Every role opens with a one-line scope statement — people, budget, geography, reporting line.
- Duties replaced with three achievement lines per role, each with a result or a decision the client owned.
- Language matched to regional operations job specifications rather than depot vocabulary.